Euhyyyy ...

I can't access System Restore, because the PC crashes.

I can't access Microsoft Help, because the PC crashes.

The PC crashes every time I connect to the Web (although I've worked out a strategy to get round to this) - however, I keep sending error messages to Microsoft, and I keep getting a standard reply saying: "Ummm ... we don't know why this is happening, actually!"

I've downloaded the Temp Cleaner thing, but, every time I try to run it, the red cross thing at the top of the screen comes on (and, guess what, the PC crashes)

I can't download the Adobe help file, because I've only got ME, and you seem to have to have Adobe 7, but Adobe 7 will only go on 2000 or XP or some such, and I've only got Adobe 6 ...